FAQ

Can I work with you if I’m a new carrier?

Absolutely! We’re looking for serious and hardworking owner operators who want to put on miles at good rates. We’re not looking for excuses or stubborn carriers who don’t understand that the freight market is dynamic and rates fluctuate.

What kind of trucking companies do you work with?

We work with Owner Operators working under their own MC authority as well as carriers with company drivers.

What type of equipment do you dispatch?

We work with all kinds of different trucks and trailers.

What’s the process of booking a load?

Our agents will stay in contact with you and/or your drivers to obtain their current location and ETA to delivery. Once we know where you are and where you’re going, we’ll begin working on getting you a reload. Once a qualified load is found, our agents will begin to gather information and negotiate rates. We’ll always contact you for approval on every load so there’s nothing to worry about. If you agree to the load offer, we will begin the set-up process, completing packets, requesting insurance certificates, and submitting the necessary documents to the broker. Once complete we will sign the rate confirmation, dispatch you or your driver, and send you the original rate confirmation for your records.

Which load board’s do you use?

We use several different load board including Truckstop and DAT live load board. We also receive direct emails of shipments which never hit any load boards as well as loads which are directly brokered via phone calls.

Can I decline a load?

You’re not required to take every load that’s offered. We work hard to find loads that fulfill your requirements, but you’re able to decline any loads you don’t want to take. We ask that you define your requirements and communicate with our dispatch agents so as to save everyone time and headaches.

How do I know you’ll work hard for me?

Our service fee is set-up with hard work in mind. Your dispatch agents are very interested in getting you the best possible rate because the commission part of their pay is scalable. They’re always pushing the envelope when negotiating rates on your behalf because they always want to hit the next commission level.

Can I email/fax the signed BOLs?

Absolutely! You can email your signed BOLs, fax them to us or submit them online using our easy to use submission form.